Distance Sales Agreement
Your rights and obligations regarding your purchase.
This agreement sets out the rights and obligations between the seller and the buyer for orders placed through our website. The seller's current trade name and contact details are provided on our Contact page.
Parties and subject matter
This agreement is concluded between the seller (the website operator) and the buyer (the person placing the order), in accordance with the provisions of the applicable legislation, regarding the sale and delivery of the product ordered by the buyer electronically.
Product, price and payment
The essential characteristics of the ordered product, the sale price (including taxes) and any shipping charge are clearly shown to the buyer before the order, on the product page and at the cart and checkout steps. Payment is made using the methods offered on the site.
Delivery
The product is delivered to the address specified in the order within the announced period. Delivery times and conditions are further explained on our Shipping and Delivery page.
Right of withdrawal
The buyer has the right of withdrawal within the period and under the conditions set out in the applicable legislation. Exceptions to the right of withdrawal may apply to products that are custom-made, prepared to measure or, by their nature, not suitable for return.
Details regarding the exercise of the right of withdrawal and the return process are provided on our Returns and Exchanges page.
Disputes
For disputes relating to the order and delivery, the consumer arbitration committees and consumer courts designated in the applicable legislation have jurisdiction.
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